Collection of Information

We may collect personal information when you visit our Platform, make purchases, contact us, or interact with us Platform. This may include:

• Name, contact, phone number, email, date of birth
• Payment details (such as card and other payment methods)
• Identity & address proof documents
• Purchase and transaction history, recent data, and location

Use of Your Information

We use your information to:

• Process and fulfill your orders.
• Enable payments, refunds, and customer support.
• Improve your shopping experience
• Communicate offers, products, and updates.

We may ask for permission to access your SMS, contacts, camera, gallery, or location - for example, to help you complete transactions or use advanced shopping features. You can choose to decline, but this may limit some features.

Cookies

We use cookies and similar technologies, which may include:

• Analyze traffic and improve your experience.
• Keep you signed in.
• Remember your preferences.
• Show you relevant offers.

You can clear or block cookies in your browser settings, but doing so may affect certain features. We may also use trusted third-party cookies (e.g., Google Analytics) for insights and marketing. You can opt out of Google Analytics tracking if you wish.

Sharing Your Information

We may share your data:

• Show you relevant offers.
• With payment providers, logistics partners, and other vendors involved in your transaction
• With government authorities or law enforcement if required by law
• In case of mergers, acquisitions, or reorganization of our business - your information may be shared with the new entity under this Privacy Policy

We do not sell your personal information for profit.

Your Rights

You can access, update, or correct your personal data anytime in your account settings. To withdraw consent or request deletion, contact us using the details below. Please mention “Withdrawal of consent” in your request. Note: withdrawing consent may limit your access to some services.

Your Choices

Marketing:You can opt out of promotional messages anytime by clicking “unsubscribe” in our emails or adjusting your account settings.

Advertising: You can opt out of personalized ads through your device settings.

Account Deletion: You can delete your account anytime in your profile settings or by contacting us. Deleting your account removes access to your order history, loyalty points, and saved details. Some data may be retained as needed by law or for fraud prevention.

Your Rights

You can access, update, or correct your personal data anytime in your account settings. To withdraw consent or request deletion, contact us using the details below. Please mention “Withdrawal of consent” in your request. Note: withdrawing consent may limit your access to some services.

Consent

By using our Platform or providing your data, you agree to this Privacy Policy. If you share data of others, you confirm you have their consent to do so.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page. Please check back regularly.

Contact & Grievance Officer